{"id":9105,"date":"2022-12-29T16:53:46","date_gmt":"2022-12-29T16:53:46","guid":{"rendered":"https:\/\/bitsypixel.com\/clients\/bpo\/?post_type=bpo-market-trends&#038;p=9105"},"modified":"2022-12-30T10:35:12","modified_gmt":"2022-12-30T10:35:12","slug":"the-year-2022-in-recap-top-business-trends","status":"publish","type":"bpo-market-trends","link":"https:\/\/bitsypixel.com\/clients\/bpo\/bpo-market-trends\/the-year-2022-in-recap-top-business-trends\/","title":{"rendered":"The Year 2022 In Recap \u2013 Top Business Trends"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p>The post-COVID year has proven to be a year of multiple businesses and industry-related trends.<\/p>\n<p>Here&#8217;s a recap of the year 2022 and how it impacted businesses:<\/p>\n<h2>Top Business Industry Trends 2022<\/h2>\n<p><img class=\"alignleft size-large wp-image-9136\" src=\"https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-1024x538.jpg\" alt=\"The Year 2022 In Recap \u2013 Top Business Trends \" width=\"1024\" height=\"538\" srcset=\"https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-200x105.jpg 200w, https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-300x158.jpg 300w, https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-400x210.jpg 400w, https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-600x315.jpg 600w, https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-768x403.jpg 768w, https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-800x420.jpg 800w, https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends-1024x538.jpg 1024w, https:\/\/bitsypixel.com\/clients\/bpo\/wp-content\/uploads\/2022\/12\/the-year-2022-in-recap-top-business-trends.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><h3>1. Inflation<\/h3>\n<p>The US experienced both cost-push and demand-pull inflations. The rising labor shortage also posed inflation pressure on the economy. However, other factors like rising international prices and post-covid were also contributors to rising inflation.<\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><blockquote>\n<p>The <a href=\"https:\/\/bitsypixel.com\/clients\/bpo\/blog\/causes-of-inflation-in-us-a-different-perspective\/\">annual inflation rate<\/a> touched the highest during the past year in June 2022 at 9.1%, compared to the 12 months in 1981 &#8211; <a href=\"https:\/\/www.bls.gov\/opub\/ted\/2022\/consumer-prices-up-9-1-percent-over-the-year-ended-june-2022-largest-increase-in-40-years.htm#:~:text=Consumer%20prices%20up%209.1%20percent,U.S.%20Bureau%20of%20Labor%20Statistics&amp;text=The%20.,government%20websites%20often%20end%20in%20.\" target=\"_blank\" rel=\"nofollow noopener\">BLS<\/a>.<\/p>\n<\/blockquote>\n<\/div><div ><style>.fusion-body .fusion-button.button-1{border-radius:4px 4px 4px 4px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/bitsypixel.com\/clients\/bpo\/roi-calculator\/\"><span class=\"fusion-button-text\">Estimate Your Outsourcing Savings <\/span><\/a><\/div><div class=\"fusion-text fusion-text-4\"><h3>2. Labor Crunch\/Talent Shortages<\/h3>\n<p>The labor shortage was an ongoing trend since the year 2021. The main factors that led to a further increase in the labor crunch were: retirement generation, skill shortage, employee burnout, and pandemic routines.<\/p>\n<blockquote>\n<p>Global talent shortage peaked at 75% during 2022 &#8211; <a href=\"https:\/\/go.manpowergroup.com\/hubfs\/Talent%20Shortage%202022\/MPG-Talent-Shortage-Infographic-2022.pdf\" target=\"_blank\" rel=\"nofollow noopener\">MPG<\/a>.<\/p>\n<\/blockquote>\n<\/div><div ><style>.fusion-body .fusion-button.button-2{border-radius:4px 4px 4px 4px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/bitsypixel.com\/clients\/bpo\/contact-us\/\"><span class=\"fusion-button-text\">See How Outsourcing Helps <\/span><\/a><\/div><div class=\"fusion-text fusion-text-5\"><h3>3. CX Became the Top Priority for Businesses<\/h3>\n<p>CX or customer experience has been the key trend of 2022. <em>Customer experience is all about building long-term relationships, going omnichannel and automated remote partnerships, improving employee experience, and telling the customer&#8217;s story.<\/em><\/p>\n<blockquote>\n<p>77% of brands believe CX is a key competitive differentiator &#8211; <a href=\"https:\/\/emplifi.io\/resources\/blog\/customer-experience-statistics\" target=\"_blank\" rel=\"nofollow noopener\">IDC<\/a>.<\/p>\n<\/blockquote>\n<h3>4. Investment in Cyber Security<\/h3>\n<p>Due to increasing security threats, data breaches, ransomware attacks, and phishing scams, companies have started to take action to secure themselves. They are now willing to invest more in cyber security and threat protection.<\/p>\n<blockquote>\n<p>66% of companies plan to increase cybersecurity spending in the years to come. &#8211; <a href=\"https:\/\/www.forbes.com\/sites\/theyec\/2022\/10\/19\/what-does-it-mean-to-invest-in-cybersecurity-in-2022-and-beyond\/\" target=\"_blank\" rel=\"nofollow noopener\">Gartner<\/a>.<\/p>\n<\/blockquote>\n<h3>5. Demand for Remote Jobs<\/h3>\n<p>As the post-pandemic phase began in 2022, there was an ongoing surge in demand for remote work. Employees prefer remote working environments due to the pandemic work routines in recent years. s if they wanted to work on sight. Looming talent shortage was also a concern which led more toward a remote working model.<\/p>\n<blockquote>\n<p>2022 experienced a 159% growth in remote work &#8211; <a href=\"https:\/\/www.websiterating.com\/research\/remote-work-from-home-statistics\/\" target=\"_blank\" rel=\"nofollow noopener\">WSR<\/a>.<\/p>\n<\/blockquote>\n<\/div><div ><style>.fusion-body .fusion-button.button-3{border-radius:4px 4px 4px 4px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-3 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/bitsypixel.com\/clients\/bpo\/contact-us\/\"><span class=\"fusion-button-text\">OUTSOURCE TODAY! <\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"featured_media":9136,"parent":0,"template":"","categories":[],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Year 2022 In Recap \u2013 Top Business Trends - Premier BPO<\/title>\n<meta name=\"description\" content=\"post-COVID year has proven to be a year of multiple businesses and industry-related trends. 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